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Major Account Manager, Recycling - Tulsa, OK

Equal Opportunity Employer:
Minority/Female/Disability/Veteran Other Possible Location:
N/A Job Schedule:
N/A Job Shift:
Standard Business Hours Pay:
N/A Travel:
Rare 1-5% Relocation:
N/A As a subsidiary of Waste Management, WM Recycle America (WMRA) is a forward-thinking company that depends upon our associates' creativity and resourcefulness to keep us in our leadership position.
We're a powerful alliance that meets diverse recycling demands worldwide.
WM Recycle America currently operates nearly 100 recycling plants and provides marketing services for more than 140 locations in the U.
S.
and Canada.
Please visit our website for more details:
Recycle America Job Summary The WMRA Sourcing Major Account Manager (MAM) position retains and grows revenue by using a consultative selling approach in the retention of current Waste Management recycling customers.
The MAM is responsible for managing existing business relationships from OSR and MAR sales to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
The MAM will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions.
All escalations for customer service within the defined territory will be resolved through this position.
This is a field-based position.
This position is eligible to participate in sales compensation and recognition programs upon successful completion of sales orientation and/or training programs.
Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the essential duties satisfactorily.
Other minor duties may be assigned and may vary by location.
Establish and maintain a high level of customer satisfaction.
This includes meeting customer retention goals.
Communicate to and work with the Director - Sourcing Sales to resolve unique customer issues.
Reduce lost accounts by diffusing cancellation requests.
Meet or exceed sales call activity goals for proactive account retention.
Increase revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability.
Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals Match WMRA recycling services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicate pricing and service strategies; proactively engage other Waste Management business opportunities, referring internally as appropriate.
Effectively use Waste Management sales productivity software tools (i.
e.
Prospect and Customer Database, Proposal Program, Pricing Tools, etc.
).
Acquire in depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
Propose customer solutions that are compliant with appropriate local, state and federal regulations.
Update and secure customer service agreements.
Maintain current knowledge of external market trends and internal sale strategies and operational capabilities.
Other duties as assigned Supervisory Responsibilities This job has no supervisory duties.
Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.
A.
Education and Experience Three years in a non-consumer based industrial sales, commercial sales, or service industry environment that includes:
successfully converting customer cancellation requests in order to maintain revenue levels, and/or complex negotiations resulting in signed customer contracts Required:
A bachelor's degree from an accredited college/university or equivalent sales experience in lieu of bachelor's degree Preferred:
Five years in a non-consumer based industrial sales, commercial sales, or service industry environment that includes:
successfully converting customer cancellation requests in order to maintain revenue; and two years of industry experience Preferred:
A bachelor's degree in Sales/Marketing B.
Certificates, Licenses, Registrations or Other Requirements None required.
C.
Other Knowledge, Skills or Abilities Required Build Relationships Communicate With Impact Demonstrate Professionalism Make Sound Decisions Think Strategically Produce Results Know the Business Influence and Negotiate Manage Work/Time Use Ethical Practices Problem solving skills Proficient with computer and software applications Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days.
Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click.
"Apply Now.
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